Ekam

Child Safety Standards

Last updated 11 August 2026

This page sets out Ekam's standards against child sexual abuse and exploitation (CSAE), and how anyone can report it to us. It applies to the Ekam Android app (com.rootlex.ekamapp) and to this website, both operated by Rootlex Technologies, India.

Zero tolerance. Child sexual abuse material (CSAM) and any content or conduct that sexualises, exploits or endangers a minor is absolutely prohibited on Ekam. There is no warning, no strike system and no appeal on the first instance: accounts are terminated and reports are made to the authorities.

1. What is prohibited

Ekam prohibits, without exception:

child sexual abuse material (CSAM) in any form — image, video, audio, drawing, animation or text;
sexualisation of a minor, including sexualised descriptions, framing or commentary about a child;
grooming, sextortion, or soliciting a minor for sexual purposes or for sexual content;
trafficking of a minor, or advertising, soliciting or facilitating any of the above;
links, contact details, coded language or other signals used to obtain or share such material anywhere.

2. Where this applies in Ekam

Ekam's devotional video feed is not user-generated. Every video is ingested from curated devotional sources and reviewed by our team before it can appear. The parts of Ekam a user can write to are comments and their own display name and profile photo, and those are what these standards principally govern.

3. How to report

In the app: every comment has a report control. Reports reach our moderation queue immediately.

By email: write to ekam-support@rootlex.com with the subject CHILD SAFETY. Include a link or screenshot and the username if you have it. Reports of CSAE are prioritised above all other support mail.

You do not need an Ekam account to report to us, and you may report anonymously.

Please do not download, save or forward suspected CSAM, including to us — possessing or transmitting it is a criminal offence in India and in most jurisdictions. Send us the link, the username or a description instead.

4. How we respond

Reports flagged as child safety are triaged ahead of everything else, and we aim to act within 24 hours.
Content assessed as CSAE is removed immediately.
The account responsible is terminated, and we take reasonable steps to prevent the same person registering again.
We report to the National Center for Missing & Exploited Children (NCMEC) and to the appropriate Indian authorities, and we preserve the associated records as the law requires so an investigation is possible.
We cooperate with law enforcement requests that are lawful and properly authorised.

5. Age of use

Ekam is intended for adults and is not directed at children under 13. We do not knowingly allow anyone under 13 to create an account. If you believe a child is using Ekam, tell us at ekam-support@rootlex.com and we will remove the account and its data.

6. Compliance

These standards are published to meet Google Play's Child Safety Standards policy and are consistent with our obligations under Indian law, including the Protection of Children from Sexual Offences (POCSO) Act, 2012 and the Information Technology Act, 2000 and rules made under it. Nothing here limits any obligation we have under applicable law.

7. Point of contact

Child safety point of contact — Rootlex Technologies
ekam-support@rootlex.com